Are you conversationally intelligent?

As children, we’re often asked what it is we would like to be once we’re older. Often we respond with jobs we deem as heroic  or display some sort of artistic talent like firefighter, ballerina, or major league baseball player. As the years pass we continue to repeat...

From Combative to Productive

It’s not rare to find in your team a personality that is overly aggressive.  These folks can be particularly difficult to manage, as they often encounter a great deal of pushback or push away from fellow team members. However, this aggression is a powerful tool that...

AUTHENTIC CONFIDENCE

Often, when dealing with an overly confident team member or leader, our first reaction is to want to take the individual down a peg or two. Over confidence (or what may be viewed as arrogant, superior, entitled, trying too hard) is actually a feeling of inferior. The...